Organizations find themselves facing numerous questions concerning the maturing of their E-Business organization. Especially in the light of recent market developments, performance optimization of the E-Business organization is now more important than ever. Key questions companies have are: How does my E-Business organization perform? How do we measure up against our sector and/or best practices? [...]
How to organize digital marketing teams?
The survey ‘Organizing digital marketing teams’ will now be permanently open. This research has been included in the E-Business Monitor research framework. So please participate and give us your feedback! Key questions to be answered are: What is the best team size? Where should digital marketing be reporting? Which core activities should digital marketing focus [...]
1,867 total views, 11 today
Using the E-Business Monitor to benchmark performance
As you might know, I am involved in creating the E-Business Monitor.org benchmarking platform. We have been working hard over a long period of time to create a standard benchmark framework. After initial testing with a closed peer group, we found that we needed to create a full online platform to deliver most added value. [...]
186 total views, 1 today
7 key recommendations to improve E-Business
Based on experience with a lot of organizations and supported by the research I have been conducting, improving E-Business performance by improving the effectiveness of E-Business organizations often comes down to 7 recommendations. Key recommendations: Verify that the current maturity of your E-Business organization is in line with strategic business objectives, online strategies and meets [...]
638 total views, 2 today
Towards a Global E-Business Benchmark – invitation to participate
E-Business Monitor has launched the ‘Global E-Business Benchmark’, an online platform for large and medium sized organizations looking to improve their E-Business performance. E-Business Monitor offers a vendor neutral platform, direct online reporting & benchmarking and a comprehensive research model on three key components of E-Business success: organization readiness, enablers and actual performance. Participation is [...]
65 total views, 1 today
The E-Business Monitor Index explained
What is the E-Business Monitor Index? The E-Business Monitor Benchmark is for E-Business, E-Commerce and Digital Marketing professionals who anonymously share information. Each participant can benchmark their own performance against the performance of all or some of the other participating companies.
92 total views, 12 today
Global E-Business Monitor Beta Platform Launched to Benchmark E-Business Maturity, Enablers and Performance.
Today E-Business-Monitor launched the public beta of the ‘Global E-Business Monitor’. The E-Business Monitor is an online assessment tool to help organizations measure their current situation and offers benchmarking against global, country, sector and custom peer groups. This provides digital marketing professionals worldwide with actionable insights on how to improve E-Business performance. Pressrelease: Netherlands., November [...]
110 total views, 1 today
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2011 SagePay E-Business Benchmark Report
Now in its second year, the annual Sage Pay e-business benchmark report is designed to offer a comprehensive insight into the latest trends, techniques and behaviour...
29 total views, 1 today
$free
Cross Channel Integration: The next step for High Performing retailers
Customers are shopping everywhere, at all hours of the day, through web, home, store, mobile and more…. how can companies hope to keep up with this and become...
44 total views, 1 today
$free
Cheat Sheet for Marketing Maturity
BtoB Labs has put together a simple cheat sheet that they sometimes use to assess where our customers sit in the marketing automation maturity process.
77 total views, 4 today
$free
2011 Digital Retailers E-Commerce Assessment
Retailers are faced with leveraging evolving echnologies and meeting the demands of fickle consumers to both win and retain market share. To compete for a more sophi...
53 total views, 3 today
Maturity Model for Web Analytics – Gartner
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Gartner has created a maturity model to help companies develop their Web analytics initiatives, and to chart a road map for improvement....
928 total views, 2 today
Customer Experience Maturity Model – Foviance
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Our maturity model looks at the progress organisations are making across five important dimensions of customer experience. These are: leadership and c...
917 total views, 2 today
Customer Experience Maturity Model – Forrester
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Why is customer experience such a hot topic? Because it’s important, complex, and broken. Companies must embark on a multiyear journey through five le...
719 total views, 1 today
Maturity Model for Web Content Management – Gartner
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Gartner introduces a maturity model for Web content management solutions. We show how a seemingly theoretical framework can become a customizable, pra...
700 total views, 1 today
E-Business and E-Commerce Management Strategy, Implementation and Practice
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Dave Chaffey brings his trademarks of authority, clarity of expression and teaching expertise to bear on a subject in which he actively lectures and c...
581 total views, 1 today
E-Business Maturity Model 2.0
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Because the online world changed rapidly, and maturity models did not, Atos Consulting created the E-Business Maturity Model 2.0.Combining the CMM...
536 total views, 1 today
Introduction to the Customer Experience Maturity Model (CxM)
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To help organisations gain an understanding of their level of performance with regard to CEM, Chordiant has created the Cx maturity model. The Cx matu...
471 total views, 1 today
Benchmark your Internet marketing strategy
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High level quick scan benchmark for internet marketing strategy capability. Excel spreadsheet part of Dave Chaffey's research "Managing Digital Channe...
458 total views, 3 today
Managing Digital Channels Best Practice Guide
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This guide will provide you with around 50 recommendations on best practice approaches to developing digital marketing strategies and 50 practical tip...
452 total views, 1 today
The Online Analytics Maturity Model – interview
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The Online Analytics Maturity Model (OAMM) is adapted and derived from proven models in fields such as marketing, business intelligence and process op...
400 total views, 1 today
$free
The Capability Maturity Model (CMM)
The Capability Maturity Model (CMM) is a service mark owned by Carnegie Mellon University (CMU) and refers to a development model that was created after study of dat...
261 total views, 1 today
$free
Establishing your Online Analytics Maturity
Presentation of the Online Analytics Maturity Model at the Marketing Optimization Summit in 2009.Web Analytics Maturity ModelView more presentations from Steph...
181 total views, 1 today
$free
Digital Marketing Maturity Survey
Webtrends Digital Marketing Maturity Model survey. Developed by the Webtrends Digital Marketing Optimization team, this survey is designed to give you an objective a...
198 total views, 1 today
$paid
Managing Digital Channels Best Practice Guide
This guide will provide you with around 50 recommendations on best practice approaches to developing digital marketing strategies and 50 practical tips. It also cont...
452 total views, 1 today
As partner at GROUP7: multi-channel & e-commerce I am responsible for the unit Consulting. My expertise is helping organisations to improve return-on-channel by developing winning strategies and organisations.
For more information go to: www.group7.eu or contact me.
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Global E-Business Benchmark
Recent blog posts
- Towards a Global E-Business Benchmark – invitation to participate
- The E-Business Monitor Index explained
- From here to maturity – the long road towards E-Business Maturity
- Global E-Business Monitor Beta Platform Launched to Benchmark E-Business Maturity, Enablers and Performance.
- Global Benchmark Standard in E-Business Maturity, Enablers & Performance to be launched






















