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2012 State of Community Management report
The Community Roundtable released ‘The 2012 State of Community Management’ report. Based on the Community Maturity Model, it reviews the eight competencies that must be addressed in order to build a… Read more
Using the Social Maturity Model to Accelerate Your Social Maturity
Customers and employees are becoming increasingly empowered by social technologies, dramatically changing the way they communicate and collaborate. We know now this isn’t a fad – it’s a fundamental shift…. Read more
Social Marketing Maturity – MarketingSherpa
Which phase of social marketing maturity is your organization in today? Where do you want to be? How will you get there from here? These are important questions to ask,… Read more
Community Maturity Model
Community management is becoming a lot more common at all sorts of organizations – driven by adoption of people doing more and more online and the social media tools that… Read more
How to tell if your Company is Advanced: 10 Criteria Of Social Business Maturity
What does a truly advanced company look like in social business? They can say yes to seven or more of these ten criteria. Clear understanding of customers’ socialgraphics. Your organization… Read more
Maturity and Social Media: You’ll Be Social (Soon)
CRM magazine’s Social Media Maturity Model, the launching pad for a discussion of the next five years of social media. In June 2009, destinationCRM published a view of how CRM… Read more
Enterprise 2.0 Social Media Maturity Model
Draft Enterprise 2.0 Social Media Maturity Model (SM3). To support organizations on their journey, two models have been created. The Enterprise Social Media Maturity Model (ESM3) with the CMMi as… Read more
